Group of BIH employess standing in front of houses on a bright day

Publications

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Useful Information

PDF Download File Size (Kb) Date Published
Introduction to Helm 176 03-07-2009
Customer service standards 175 03-07-2009
Waiting List 281 03-07-2009
Housing For Families 108 03-07-2009
Housing For Singles 134 03-07-2009
Housing For Older People 201 03-07-2009
Conservation 230 03-07-2009
Improving Access To Services 300 03-07-2009
Access To Services 360 30-10-2009
Complaints 318 03-07-2009
Regeneration 172 03-07-2009
Tenants Forum 209 03-07-2009
Access to Information 281 30-10-2009
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Useful Forms

PDF Download File Size (Kb) Date Published
Housing Application Form 31 22-11-2007
Housing Transfer Form 539 18-01-2008
Data Access Request Form 13 29-11-2007
Request Information In Alternative Formats 281 10-03-2008
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Tenants Information

PDF Download File Size (Mb) Date Published
Tenant's Handbook 1.18 05-10-2009
Tenant Participation Compact 0.3 05-10-2009
Tenant Repair Handbook 1.89 05-10-2009
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Helm Policy

PDF Download File Size (Kb) Date Published
Helm Statement of Intent 37 19-07-2010
Data Protection Policy 176 18-09-2009
House Sales Policy 26 18-09-2009
Anti-Social Behaviour Policy 71 08-06-2010
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Equality

PDF Download File Size (Mb) Date Published
HELM Housing Equality Scheme 5.22 02-10-2009
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Performance

PDF Download File Size (Kb) Date Published
Annual Performance Report 2008 504 10-08-2009
Annual Performance Report 2007 767 10-01-2008
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Corporate Information

PDF Download File Size (Kb) Date Published
Board Briefing April 2010 29 03-07-2009
Board Briefing February 2010 29 03-07-2009
Business Plan 2010 - 2011 128 17-06-2010
Business Plan 2009 - 2010 47 15-09-2009
Board Briefing August 2009 29 03-07-2009
Board Briefing October 2009 29 03-07-2009
Board Briefing December 2009 29 03-07-2009
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